Where do valentines day crate items appear?

[Yqatuba 0]

I've opened several and got a list of items i supposedly got, but they aren't in my inventory or in the bank.

[VEL(JP) 1000]

You get 1 from 5 listed items (the arrow shows which one you got), and you need to re-open your inventory to check item.

[theancientsam 5]

make sure your inventory is not full when you open them